Client education on out-of-hours care
The Royal College of Veterinary Surgeons (RCVS) is to start a campaign to educate owners about the professions obligation to provide night-time and weekend emergency care in the absence of an NHS for pets.
The campaign will provide information on how EU regulations on working hours is affecting the profession and what individual vets go through to provide a service for their clients. It will also aim to educate clients on how they can access emergency care for their animals.
It is hoped that increased education will help manage owner expectationson response times and as to exactly what an emergency situation is.